Our customers know that when an issue arises, the team at MyCFL Tech springs into action to ensure we address their needs and find a solution—quickly and effectively.
Why Choose Us
Your business depends on your IT systems. We’re confident that we are the only network services, computer support, or IT consulting business in Central Florida that provides these benefits to your business.
Here are the reasons you can depend on My CFL Tech Solutions to keep you and your business up and running:
We Have A Team Of Experts In-House
We have experienced engineers on staff with diverse, specialized areas of expertise, who work together to deliver the most effective and correct solutions to you. That means you’ll always be able to get someone on the phone who knows YOU and understands YOUR environment and YOUR systems to provide helpful answers and quick resolution of problems instead of having to talk to a complete stranger – hundreds of miles away – who knows nothing of you or your systems and wastes your time asking a lot of questions to try and “help” you.
Flexibility Guarantee
As your technology partner, we know your business can change. Our offerings will change to fit your IT needs. There is no reason for you to be anchored into a plan that does not meet your organizational goals. We will evaluate your plan annually to ensure it best meets your company’s short-term and long-term objectives. If needed, you can request an evaluation each quarter. If changes are needed, we will adjust to what you need, hassle free.
Rapid Response Times, Maximum Up Time
At My CFL Tech Solutions we know how important it is to have your systems and network working, allowing you to focus on running your business. Your call will be answered live by a member of our certified support team. You shouldn’t have to wait for hours or even days to get the support you need. We can resolve most of your problems remotely within minutes. With our proactive approach, we avoid most issues from ever occurring, ensuring maximum uptime for your systems and network.
Peace Of Mind
Downtime is not an option. Every second of downtime can have dramatic effects on the bottom line of your business. My CFL Tech Solutions monitors all of our clients’ networks 24/7/365, so you will have peace of mind knowing your network is safe from cyber-attacks, hacks, failed backups, disgruntled employees etc. This allows you to focus on your customers and running your business, not on your IT systems, security and backups.
No Geek-Speak
You deserve to get answers to your questions in a form you understand, not in confusing technical terms. Our technicians are experts in their field and are trained to have compassion and listen when they’re working with you. In the end, they will give you a straightforward answer to the cause and resolution of your problem.
Projects are completed timely and on budget
When you hire us to complete a project for you, we won’t nickel-and-dime you with unforeseen or unexpected charges or delays. We guarantee to deliver precisely what we promised to deliver, on time and on budget with no excuses. All our agreements are on a fixed-fee basis, so you know exactly what you’re going to pay, not a penny more!
We Won’t Hold You Hostage
Many IT companies do NOT provide their clients with simple and easy-to-understand documentation that outlines key network resources, passwords, licenses, etc. By keeping that to themselves, IT companies hold their client’s “hostage” to scare them away from hiring someone else. This is both unethical and unprofessional. As a client of ours, you will be provided with full, written documentation of your network and all the resources, software licenses, passwords, hardware, etc., in simple terms so you can understand it. We keep our clients by delivering exceptional service – not by keeping them in the dark.
Hardware as a Service (HaaS)
My CFL Tech Solutions offers a better solution for its clients: Hardware as a Service (HaaS) provides you with a complete IT hardware solution in one easy, monthly billed plan. Weather onsite or cloud based in our office. We will provide you the Hardware you need at a reasonable price that fits your company’s budget and IT Needs. As your business grows, you will see change! With our HaaS (Hardware as a Service) solutions, you can stay up to speed on the latest technology for your computer, server and network equipment- without the headache of constant upgrades.
Tech Tip: Don’t click on suspicious attachments from a trusted contact—instead, call them to find out if they sent it.